Frequently Asked Questions
Food
Rice | 350 Grams | 600 Grams | - |
---|---|---|---|
Saru | 250 Grams | 350 Grams | 250 Grams |
Huli | 250 Grams | 350 Grams | 250 Grams |
Palya | 200 Grams | 200 Grams | 400 Grams |
Chapati | 2 No's | - | 4 No's |
Curd Rice | - | - | - |
The Quantities may vary for Saru and Huli due to loss during Transit/Delivery.
Yes. On festival days the menu will have a dessert and fried food instead of Chapati and sambar
The food is palatable not spicy.
The breakfast and Lunch is prepared at 7am and 9am respectively, offered to Lord Krishna and then delivered between 8.00 am to 9.30 am and 11.30am to 1.30pm respectively.
Regular menu will not be customised, Special menu can be customised according to Individual/Personal specifications.
Yes. The Vandyam team will ensure that the highest level of hygiene is maintained during preparation and distribution process. Hygiene and Nutrition are utmost priorities for us at Vandyam.
Yes. The main purpose of Vandyam is to provide Sattvic food. Therefore, vegetables like drumstick, garlic, onion, brinjal etc are not used for cooking
On Ekadashi, the menu will include tiffin items like upma, avalakki (poha), Shavige, Idly etc. The Ekadashi will be observed as per the Uttaradi Mutt Panchangam.
Food will be delivered as per normal delivery schedules.
As of now, the same normal menu will be served. We are actively striving to get this menu started in 2020 as per the desire we see amongst our customers
You are welcome to visit the premises where food is cooked with prior intimation.
Order
Orders are taken over phone, Whatsapp, E-Mail and on Website.
Call us @ 91084 79474, 96069 40114, 96635 31474
Whatsapp us @ 91084 79474
E-mail us @ team@vandyam.in
Order online on www.vandyam.in
Yes, We accept orders for one/Multiple days
Yes, Breakfast morning 07.00 am, Lunch 08.30 am and for dinner 4.00 pm will be the cut-off time for cancellation of order. Maximum of two cancellations will be considered in a month.
Additional meal orders are welcome latest by 10.00 am.
Delivery
Food is packed in a steel tiffin box provided by Vandyam which is left with the customer. The cleansed box is collected the next day during the delivery.
Breakfast will be delivered between 8.30am to 9.30 am
Lunch will be delivered between 12.00pm to 1.30 pm
Dinner will be delivered between 06.30 pm to 8.30 pm
Depending on the location, route & traffic, food would be delivered between 8.30am to 9.30am and 12.00 pm - 1.30 pm for breakfast and Lunch respectively. However, Vandyam strive hard to be prompt regarding the delivery time. Unexpected delays due to traffic are not in our control. We have back-up plans in case of problems with the vehicle etc. Big delays will be intimated via SMS or phone call.
The delivery person will be wearing Vandyam ID Card.
Owing to the tight delivery schedules, the delivery person will not wait at the customer place. Customers need to notify a place where the tiffin boxes can be kept. Else the customers will have to make alternate arrangements for pick-up
After receiving the meal box, the customer has to sign in the order list given by the delivery person along with the time of delivery.
Yes. The vehicle is cleaned by the cleaning staff every day.
Payments
Customers can pay via PayTm, Google Pay(Bank Transfer option), Cash on Delivery, pay by cheque or transfer money online through NEFT/RTGS/IMPS.
Electronic transfer/Cash/Cheque is accepted latest at the time of the delivery on the first day, for the rest of the week/month in advance.
For any form of online payments, you are requested to send a screenshot of payment made to our Whatsapp number +9108479474.
Yes. Morning 8.30 am, will be the cut-off time for cancellation of order. Maximum of two cancellations will be considered in a month.
Deposit of Rs.1000 needs to be paid per box which is refundable on discontinuation of Service.
Beneficiary Name : Vandyam Sattvik Bliss Private Limited
Bank : HDFC Bank
Branch : Jayanagar 3rd Block
Account No : 50200027801131
IFSC : HDFC0000261
The pricing of the food has been done with a purpose to serve the society. There is no motive to earn profit from this activity.
Feedback
Customer feedback is most welcome. We request you to fill in the below form and provide your valuable feedback